Privacy policy
This Privacy Policy applies to: Go Grain Mobile App
Last update: January 5, 2021
The respect of your private life is of the utmost importance for Go Grain, who is responsible for this website.
This Privacy Policy aims to lay out:
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the way your personal information is collected and processed. "Personal information" means any information that could identify you, such as your name, your mailing address, your email address, your location and your IP address;
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your rights regarding your personal information;
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who is responsible for the processing of the collected and processed information;
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to whom the information is transmitted;
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if applicable, the website's policy regarding cookies.
This Privacy Policy contains the Terms and Conditions that you may find at the following address:
1. COLLECTION OF PERSONAL INFORMATION
We collect the following personal information:
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Last Name
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First name
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Email address
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Phone and/or fax number
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Driver licence number
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Other:
Location data for navigation purposes
The personal information we collect is collected through the collection methods described in the following sections.
2. FORMS AND METHODS OF COLLECTION
Your personal information is collected through the following methods:
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Application registration form
We use the collected data for the following purposes:
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Statistics
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Contact
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Other:
App Management
3. COOKIES AND LOG FILES
We collect information through log files and cookies. These allow us to process statistics and information on traffic on the Website, to ease navigation and improve your experience for your comfort.
b) Objection to the use of cookies and log files by the Website
You have the right to object to the recording of these cookies and log files by configuring your web browser.
Once you have deactivated cookies and log files, you may continue your use of the Website. However, any malfunction resulting from this deactivation may not be considered of our making.
4. SHARING PERSONAL INFORMATION
The personal information collected by the Website is not transmitted to any third party and is processed only by us.
5. STORAGE PERIOD OF PERSONAL INFORMATION
The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected for the following duration: Usage of Application Length.
6. HOSTING OF PERSONAL INFORMATION
Our website is hosted by: Google Inc., located at the following address:
1600 Amphitheatre Parkway Mountain View, CA 94043 United States.
Personal information we collect and process is transferred to the following countries: USA.
7. CONTROLLER
The "Controller" is: Go Grain. The Controller may be contacted as follows:
The Controller may be contacted at support@gograin.ca
The Controller is in charge of determining the purposes for which personal information is processed and the means at the service of such processing.
If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:
The user must submit a request to the controller at the email address above.
8. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL
You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:
The user must submit a request to the controller at the email address above.
If you have a personal account, you may request its removal by following the procedure described hereinafter:
The user must send an email to the data controller. This email must contain the information on the account (associated email address as well as account number). The email must be sent to the data controller using the address above.
Once the removal request has been sent in, the following information will be deleted:
All account information and associated data to that account and user information.
All other data pertaining to past history of loads delivered and documentation submitted will be retained for historical purposes. These are linked by random-generated account and user id values so the original data is impossible to be recreated by the remaining details.
9. SECURITY
Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.
To ensure the security of your personal information, we use the following methods:
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SSL (Security Sockets Layer) Protocol
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Access management - person authorized
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Digital certificate
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Username/password
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Firewalls
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure a complete security and transmitting personal information on the Internet always entail a part of risk.
10. CHANGES TO OUR PRIVACY POLICY
Our Privacy Policy may be viewed at all times at the following address:
We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law.
You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes.
However, in the event of a substantial change to our Privacy Policy, we will notify you as follows:
Push notification through the application.
11. ACCEPTANCE OF OUR PRIVACY POLICY
By using our Website, you certify that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating to the collection and processing of personal information, and the use of cookies.
12. APPLICABLE LAW
We are committed to respect the legislative provisions as specified in:
Personal Information Protection and Electronic Documents Act, SC 2000, c 5; and/or
Act Respecting the Protection of Personal Information in the Private Sector, CQLR cP-39.1.